Etihad Airways review: My recent ly flight from lax to amd 15 sept to 26 th september 2023 booking ref 49l8ow

Dear Etihad Airways Customer Service,

I hope this message finds you well. I am writing to express my deep disappointment and dissatisfaction with the flight experience my family and I had on our recent journey with Etihad Airways.

My family and I have been loyal customers of Etihad Airways for several years, and we have always been pleased with the level of service and quality of our flights. Unfortunately, our most recent trip was a significant departure from the service we have come to expect from your airline.

Our journey commenced with a JetBlue flight from Los Angeles International Airport (LAX) to John F. Kennedy International Airport (JFK). We found this leg of the journey to be satisfactory and without any notable issues. However, the real problems began once we boarded our Etihad Airways flight from JFK to Abu Dhabi.

Firstly, we had specified our dietary requirements and requested Jain food for me , as per our tradition and dietary restrictions. To our dismay, this request was completely overlooked, and we were not provided with any suitable food options on both legs of the journey. This was particularly distressing for us, as I have health concerns related to my sugar and blood pressure levels. The lack of appropriate food made our journey extremely challenging and uncomfortable.

Secondly, the absence of functioning air conditioning on the flight was unbearable. Not only did it make the cabin uncomfortably warm, but it also made it difficult to breathe properly. We repeatedly brought this issue to the attention of your staff, who apologized profusely, but they were unable to provide any relief. Additionally, there were no alternative food options or even fruits available to alleviate our discomfort.

The overall experience on the flight was so distressing that it affected my health. After we arrived, I was unable to perform my job for seven days due to the adverse effects of the journey. This experience has been not only inconvenient but also detrimental to my well-being.

We expected much more from Etihad Airways, given our past positive experiences. Therefore, I kindly request a full refund for our tickets, as our experience did not meet the standards we have come to associate with your airline. We believe that this refund is warranted, considering the extreme discomfort, inconvenience, and health-related issues we experienced during our journey.

even in return we have a many problem with luggage , my bed come with damage.

I sincerely hope that you will take our feedback into account and address the issues we encountered. We look forward to your prompt response and a resolution to this matter.

call me [protected] or e mail me [protected]@gmail.com

Thank you for your attention to this issue.